Diversity Billing technologies
- Postpay regular billing
- Prepay regular billing
- Real time tariffication and credit control
- Prepaid periods, shifted periods, floating periods
- Prepaid resources
- Cards for anonymous access to services
- Billing between operators and agents
- Billing between operators and providers
- Recalculations after changes to the source data and subsequent automatic correction of all dependent parameters and amounts. Revising an entry, when inability to replace data
- Special Methods for calculating the fines, billing, charges, loading payments, working with debtors and principals
Branch business structure
- Support holdings with a split accounting in one system
- Centralized Billing for branches in different regions
- Distributed Billing
- Combined (Nodal) billing
CRM and workflow
- Maintenance structure of the company (branches, divisions, employees and incumbency)
- Maintaining the Subjects (clients, customers, consumers, suppliers, agents), their contracts, facilities and services
- Maintaining customer categories (including preferential), types of institutions, type of ownership, types of documents and banks
- Reception of applications for the connection. Maintaining connectivity plans
- Reception and management of claims from abonents and consumers (re-registration, termination, order/denial of services, replacement numbers/addresses/tarifs, pretensions)
- Automatic generation and maintenance jobs to work. Control processing by Business
- Planning of assignments
- Support of lifecycle for miscellaneous cards (resource, payment, combined)
- Delivery of bills (by courier, post, E-mail, fax, IVR)
- Integration with external CRM
Marketing
- Pre-sales research (marketing activities)
- Promotions on attraction: «Refer a friend», «Pyramid», «Condominium» etc.
- Promotions on retention: «Promised payment», «Loyalty», «Pay advance» etc.
- Bounties resources, time periods, traffics etc.
- Management bonuses and discounts within and outside the framework marketing actions
- Self-organizing groups of subscribers
Tariffs and schemes
- Maintaining tariffs as logical trees based on the replenishable catalogue dynamic parameters
- Maintenance tabular tariffs. Automatic updates and synchronization table of tariffs
- Maintaining individual tariff plans for corporate clients
- Support for special dates (holidays, shifts, transfers, etc.)
- Maintenance summary indexes (Counters) and collections of summary indexes
- Maintaining rules for calculating amount of services
- Maintaining rules for calculating global coefficients
- Support units of measure
- Maintenance schemes admission to the network
- Maintenance schemes detect temporal period
- Maintenance schemes of rounding algorithms
- Maintenance schemes supplemental charges
- Maintenance schemes changes in balances of resources
Inventory
- Supplementally reference of network elements, attributes, connection rules
- Flexible rules for determining the technical feasibility
- Changing the computation scheme using the settings (without programming)
- Availability to services
Self-service system
- Brand-book adaptive WEB-interface for Personal area of abonent
- Support multiple WEB-skins
- Scaling the concurrent sessions
- Counteraction to hacking
- WEB-pages generations and changes audit
- Flexible adjustment of the hierarchical dynamic menu
- One Personal area for managing multiple contracts and services
- Displays status of the account (balance, current charges, payments, adjustments, bonuses, recommended amount of payment)
- Displays prior periods (balance, accounts, payments, adjustments)
- Displaying events of contract
- Display and manage the entry of marketing actions
- Payment by means card
- Promised payments
- Display and change tariff
- Managing TV-packages
- Displaying various of traffic types in all kinds
- Displaying end-user devices with parameters
- Showing the locks, control of voluntary lock
- Display and control parameters of services
- Purchase of resource pack
- Display and control connection points to resources
- Change Identification the access to Services
- Managing notices and warnings
- Change the settings for Personal area
- Change Identification the access to Personal area
- Changing or correct exit (logout)
Payments
- Enter payments (cash, cashless, by packs, import)
- Integration with payment systems
- Direct interaction with the cash registers (fiscal printers). Support cashier shift. Entering opening balances. Callback and repayment
- Support for barcodes
- Support pay cards and combined cards
- Rebates
- Support of netting
Accounting
- The agreed subscribers accounts and financial accounting
- Support of multicurrency. Maintenance types of currencies, sources of quotations, methods of converting, exchange difference
- Formation purchase/sales ledgers
- Internal embedded analytics
- Recalculations to the requirements of accounting
- Support of calculations and netting with suppliers
- Integration with external accounting systems (1C:Enterprise, Microsoft Dynamics NAV (Navision, Axapta), Alfa, SAP/R3)
- Adaptation to the accounting rules of any country
Telephony
- Local calls, zone calls, long distance calls, international calls
- Maintenance Regions, Direction, Routes, Tariff zones
- Support telephone exchanges (EWSD, AXE10, DMS100, SI2K, ZXJ10 etc.)
- Maintain types of connection, plans of analysis (real, virtual), switches, outstations, channels
- Support of a Telephone numbering plan, pool of phone numbers, history affiliation to different networks
- Loading, processing, billing CDR. Error analysis. Identifying duplicates. Reloading, re-billing
- OnLine-telephony, voice over IP (VoIP)
- Calculations contracts of adhesion and agency agreements
Data transmission
- Dial-up (anonymous, by contracts)
- Leased lines (Broadband access) - pools, groups of IP-addresses, zones, groups zones, routers, switches, loaders, aggregation
- Authorized RADIUS (FastRADIUS) - dictionaries, gateways, virtual LANs, servers, access servers, authorization servers, rules, profiles, domains. The asynchronous and autonomous work
- Supported protocols and Technologies: IPoE, PPtP, L2TP, PAP, CHAP, MSCHAP, MSCHAP_V2, EAP, PEAP, 802.1x, ISG/SSG, Wi-Fi / Wi-Max
Television
- Cable networks, digital television (DTV), IPTV, satellite television
- Video on demand (VoD), Near video on demand (NVoD)
- Accounting subscriber (consumer) devices. Supply chain management
- Management for conditional access card (smart cards). Working with suppliers
- Channels, Packages, Subscription rules
- Cooperation with suppliers of media production
Mediacontent
- Maintenance of an inventory of media content (video, audio, games, soft, etc.), classification and systematization
- Accounting for one-time services
- Handling and accounting subscriptions
- The calculations for quantity of consumed media production
- Site designer to sell media production
- Reception and accounting payments
- Mutual settlements with content providers
- Diversity Billing technologies
- Integration with all types of calculations. Providing integrated services
Housing and utilities
- Calculations for the rent
- Metering of electricity
- Settlements for the consumed water
- Calculations for heating and heat metering
- Settlements for maintenance, garbage collection, security, parking, etc.
- Settlements for cable networks (TV, radio, etc.)
- Making, printing and delivery notices and payment receipts
- Integration with payment systems
- Lodgers Interactive service
- Settlement with utilities suppliers
- Store images of documents (passports, photographs, plans, schemes, etc.)
- Integrating accounting utilities and communication services. The ability to create unified subject, unified account, integrated services
- Support for hierarchical structures (operators, partnerships, leasing, subleasing etc.)
Infrastructure
- Using the Oracle Database
- External authentication via Oracle
- Making user groups
- Expandable dictonary types of objects rights and adjuncting kind of rights
- Flexibly configurable hierarchical main menu
- Flexible parameters control system. Classification parameters by scope (global/local), by the method of storage (real/virtual), by the way of change (changeable/read only), by the method of initial values (static/dynamic)
- Universal replenished catalog of message (errors, information, warnings) that supports multi languages
- Audit connections, changes, usages etc.
- Universal user interface, independent of the client (two-tier architecture, thick / thin client), with support for all major web browsers (Internet Explorer, Mozilla Firefox, Opera, Google Chrome, Safari)
- OnLine documentation generated based on the information, encapsulated in the interface elements and functional
- Customizable event handler
- Automatic archiving of fastest growing tables
- Extensible report management. Connecting self-made reports
- Prediction emergencies that Allow alert administrators by customizable channel
- Flexible adjustment of the periodic processes
- Flexible setup and management a catalog of addresses
- Customization of autonumbering
- Customization of types and classes of files. Binding files and instances of any entity
- Replenishable catalog control influences
- Support for dynamic property values ??and parameter of entities
- Scaling and backup
- Using Oracle Real Application Cluster. Practical support of distributed computing
- Using Oracle Partitioning
- Customization of parallel computing
- Separation of subscribers and users by groups
- Using Oracle RAC and Oracle Data Guard for provisioning
- Using Oracle Backup and Recovery
Technical support
- Open and well documented program code and structure of database
- An API to the main functional
- Preliminary analysis of the customer's technologies
- Development of strategy the migration from the old billing system to Fastcom
- Maintain requests for counseling, bug reports and improvement
- Rapid response to critical situations
- Technical support by phone and E-mail. Possible support in 24x7
Training
- Oracle Education at a certified training center
- More than 70 hours of Fastcom training
References
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Certificate of official registration # 2016660509 at 09/16/16
Certificate of eligibility for communications # OC-5-CT-0583 valid to 04/14/20