Diversity Billing technologies

• Postpay regular billing
• Prepay regular billing
• Real time tariffication and credit control
• Prepaid periods, shifted periods, floating periods
• Prepaid resources
• Cards for anonymous access to services
• Billing between operators and agents
• Billing between operators and providers
• Recalculations after changes to the source data and subsequent automatic correction of all dependent parameters and amounts. Revising an entry, when inability to replace data
• Special Methods for calculating the fines, billing, charges, loading payments, working with debtors and principals

Branch business structure

• Support holdings with a split accounting in one system
• Centralized Billing for branches in different regions
• Distributed Billing
• Combined (Nodal) billing

CRM and workflow

• Maintenance structure of the company (branches, divisions, employees and incumbency)
• Maintaining the Subjects (clients, customers, consumers, suppliers, agents), their contracts, facilities and services
• Maintaining customer categories (including preferential), types of institutions, type of ownership, types of documents and banks
• Reception of applications for the connection. Maintaining connectivity plans
• Reception and management of claims from abonents and consumers (re-registration, termination, order/denial of services, replacement numbers/addresses/tarifs, pretensions)
• Automatic generation and maintenance jobs to work. Control processing by Business
• Planning of assignments
• Support of lifecycle for miscellaneous cards (resource, payment, combined)
• Delivery of bills (by courier, post, E-mail, fax, IVR)
• Integration with external CRM

Marketing

• Pre-sales research (marketing activities)
• Promotions on attraction: «Refer a friend», «Pyramid», «Condominium» etc.
• Promotions on retention: «Promised payment», «Loyalty», «Pay advance» etc.
• Bounties resources, time periods, traffics etc.
• Management bonuses and discounts within and outside the framework marketing actions
• Self-organizing groups of subscribers

Tariffs and schemes

• Maintaining tariffs as logical trees based on the replenishable catalogue dynamic parameters
• Maintenance tabular tariffs. Automatic updates and synchronization table of tariffs
• Maintaining individual tariff plans for corporate clients
• Support for special dates (holidays, shifts, transfers, etc.)
• Maintenance summary indexes (Counters) and collections of summary indexes
• Maintaining rules for calculating amount of services
• Maintaining rules for calculating global coefficients
• Support units of measure
• Maintenance schemes admission to the network
• Maintenance schemes detect temporal period
• Maintenance schemes of rounding algorithms
• Maintenance schemes supplemental charges
• Maintenance schemes changes in balances of resources

Inventory

• Supplementally reference of network elements, attributes, connection rules
• Flexible rules for determining the technical feasibility
• Changing the computation scheme using the settings (without programming)
• Availability to services

Self-service system

• Brand-book adaptive WEB-interface for Personal area of abonent
• Support multiple WEB-skins
• Scaling the concurrent sessions
• Counteraction to hacking
• WEB-pages generations and changes audit
• Flexible adjustment of the hierarchical dynamic menu
• One Personal area for managing multiple contracts and services
• Displays status of the account (balance, current charges, payments, adjustments, bonuses, recommended amount of payment)
• Displays prior periods (balance, accounts, payments, adjustments)
• Displaying events of contract
• Display and manage the entry of marketing actions
• Payment by means card
• Promised payments
• Display and change tariff
• Managing TV-packages
• Displaying various of traffic types in all kinds
• Displaying end-user devices with parameters
• Showing the locks, control of voluntary lock
• Display and control parameters of services
• Purchase of resource pack
• Display and control connection points to resources
• Change Identification the access to Services
• Managing notices and warnings
• Change the settings for Personal area
• Change Identification the access to Personal area
• Changing or correct exit (logout)

Payments

• Enter payments (cash, cashless, by packs, import)
• Integration with payment systems
• Direct interaction with the cash registers (fiscal printers). Support cashier shift. Entering opening balances. Callback and repayment
• Support for barcodes
• Support pay cards and combined cards
• Rebates
• Support of netting

Accounting

• The agreed subscribers accounts and financial accounting
• Support of multicurrency. Maintenance types of currencies, sources of quotations, methods of converting, exchange difference
• Formation purchase/sales ledgers
• Internal embedded analytics
• Recalculations to the requirements of accounting
• Support of calculations and netting with suppliers
• Integration with external accounting systems (1C:Enterprise, Microsoft Dynamics NAV (Navision, Axapta), Alfa, SAP/R3)
• Adaptation to the accounting rules of any country

Telephony

• Local calls, zone calls, long distance calls, international calls
• Maintenance Regions, Direction, Routes, Tariff zones
• Support telephone exchanges (EWSD, AXE10, DMS100, SI2K, ZXJ10 etc.)
• Maintain types of connection, plans of analysis (real, virtual), switches, outstations, channels
• Support of a Telephone numbering plan, pool of phone numbers, history affiliation to different networks
• Loading, processing, billing CDR. Error analysis. Identifying duplicates. Reloading, re-billing
• OnLine-telephony, voice over IP (VoIP)
• Calculations contracts of adhesion and agency agreements

Data transmission

• Dial-up (anonymous, by contracts)
• Leased lines (Broadband access) - pools, groups of IP-addresses, zones, groups zones, routers, switches, loaders, aggregation
• Authorized RADIUS (FastRADIUS) - dictionaries, gateways, virtual LANs, servers, access servers, authorization servers, rules, profiles, domains. The asynchronous and autonomous work
• Supported protocols and Technologies: IPoE, PPtP, L2TP, PAP, CHAP, MSCHAP, MSCHAP_V2, EAP, PEAP, 802.1x, ISG/SSG, Wi-Fi / Wi-Max

Television

• Cable networks, digital television (DTV), IPTV, satellite television
• Video on demand (VoD), Near video on demand (NVoD)
• Accounting subscriber (consumer) devices. Supply chain management
• Management for conditional access card (smart cards). Working with suppliers
• Channels, Packages, Subscription rules
• Cooperation with suppliers of media production

Mediacontent

• Maintenance of an inventory of media content (video, audio, games, soft, etc.), classification and systematization
• Accounting for one-time services
• Handling and accounting subscriptions
• The calculations for quantity of consumed media production
• Site designer to sell media production
• Reception and accounting payments
• Mutual settlements with content providers
• Diversity Billing technologies
• Integration with all types of calculations. Providing integrated services

Housing and utilities

• Calculations for the rent
• Metering of electricity
• Settlements for the consumed water
• Calculations for heating and heat metering
• Settlements for maintenance, garbage collection, security, parking, etc.
• Settlements for cable networks (TV, radio, etc.)
• Making, printing and delivery notices and payment receipts
• Integration with payment systems
• Lodgers Interactive service
• Settlement with utilities suppliers
• Store images of documents (passports, photographs, plans, schemes, etc.)
• Integrating accounting utilities and communication services. The ability to create unified subject, unified account, integrated services
• Support for hierarchical structures (operators, partnerships, leasing, subleasing etc.)

• Using the Oracle Database
• External authentication via Oracle
• Making user groups
• Expandable dictonary types of objects rights and adjuncting kind of rights
• Flexibly configurable hierarchical main menu
• Flexible parameters control system. Classification parameters by scope (global/local), by the method of storage (real/virtual), by the way of change (changeable/read only), by the method of initial values (static/dynamic)
• Universal replenished catalog of message (errors, information, warnings) that supports multi languages
• Audit connections, changes, usages etc.
• Universal user interface, independent of the client (two-tier architecture, thick / thin client), with support for all major web browsers (Internet Explorer, Mozilla Firefox, Opera, Google Chrome, Safari)
• OnLine documentation generated based on the information, encapsulated in the interface elements and functional
• Customizable event handler
• Automatic archiving of fastest growing tables
• Extensible report management. Connecting self-made reports
• Prediction emergencies that Allow alert administrators by customizable channel
• Flexible adjustment of the periodic processes
• Flexible setup and management a catalog of addresses
• Customization of autonumbering
• Customization of types and classes of files. Binding files and instances of any entity
• Replenishable catalog control influences
• Support for dynamic property values ??and parameter of entities
• Scaling and backup
• Using Oracle Real Application Cluster. Practical support of distributed computing
• Using Oracle Partitioning
• Customization of parallel computing
• Separation of subscribers and users by groups
• Using Oracle RAC and Oracle Data Guard for provisioning
• Using Oracle Backup and Recovery

Technical support

• Open and well documented program code and structure of database
• An API to the main functional
• Preliminary analysis of the customer's technologies
• Development of strategy the migration from the old billing system to Fastcom
• Maintain requests for counseling, bug reports and improvement
• Rapid response to critical situations
• Technical support by phone and E-mail. Possible support in 24x7

Training

• Oracle Education at a certified training center
• More than 70 hours of Fastcom training

References

• Fors for Telecommunication
• Certificate of official registration # 2019666478 at 12/10/19
• Certificate of eligibility for communications # OC-6-CT-0773 valid to 06/21/25
• Fors telecom on a map
• Phone: +7 495 913 7575